
State Farm® Insurance Agent Franklin Myles
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamera Lawson
June 24, 2025
"Very satisfied with agent , Lakesha Myles. She's very knowledgeable and efficient in her position. She is very much a people person and very polite and courteous. We enjoy dealing with people of her qualities."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Erica Bonds
June 18, 2025
"I worked with Stephanie V.Gaiter she is a delight to work with, very down to earth and understanding."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jerry Campbell
June 13, 2025
"Stephanie is great she has great customer service she is very knowledgeable and very friendly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sean Dencarnacao
June 13, 2025
"I had the pleasure of working with Lakeisha. I am an out of state investor who was looking for insurance for a rental property. I used ChatGPT to recommend insurance for the Cleveland Ohio area. It recommended a different company. After 5 days of trying to get insurance with them. They kept trying to sell me a plan that wouldn't cover my property. I eventually was advised to try Statefarm. I called the Franklin Myles office and spoke to Lakeisha. After talking to her for a few minutes she was able to assure me of being able to meet my needs. She was comforting, friendly, and knowledgeable about the coverage provided and put me at ease. It was a pleasure to have her as my insurance agent."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tangy Napier
June 10, 2025
"Stephanie was great to work with."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Matt A Murray
May 20, 2025
"Stephanie Gaiter was very helpful and thorough, a joy to work with. Thank you Stephanie and the Franklin Myles State Farm Office."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Akiba McAlister
May 17, 2025
"I had a wonderful experience working with Stephanie Gaiter. From the very beginning, she was pleasant and easy to talk to, which made the process less stressful. Stephanie was extremely knowledgeable and took the time to answer all of my questions thoroughly and ensuring I fully understood every step. What truly stood out to me was her follow-up. The day after our initial conversation, Stephanie reached out to further explain a process in more detail and answered additional questions I had thought of since we last spoke. I would recommend Stephanie to my family and friends"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
ro rod got game (rod the gamer)
May 13, 2025
"Service was phenomenal i have worked with Stephanie she made my process very simple and easy"
Michelle Martinko
April 28, 2025
"Very polite and quick with providing quotes"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Felicia King
April 25, 2025
"Stephanie Gaiter was amazing excellent servic"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Deborah Coleman
April 17, 2025
"The help and patience shown was exceptional and they very courteous Love them."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Letia Lee
April 3, 2025
"Simply amazing. YES, Stephanie G. is the best! She had all the answers to every question I had. She’s very knowledgeable and the amount of patience she has is unmatched. If you need anything please give her a call."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ajam Cammack
March 13, 2025
"I just want to thank State Farm for meeting my needs. It was an absolute pleasure speaking with Stephanie. She’s was very nice to talk with. Highly recommended. I appreciate her taking the time out to help me with home insurance.It’s a small world she actually knows my sister ☺️Thanks again Stephanie!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Barbara Lehman
March 7, 2025
"An absolute pleasure doing business with this office. Stephanie was kind and I felt that all our needs were being taken care of. She is very professional, responds promptly and is very thorough."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tonia Gaiter
March 5, 2025
"Since the first day I transferred into this office, Stephanie was fast, efficient and communicated in a very timely fashion to every request. I absolutely recommend using this office for all of your insurance needs."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Samantha Mills
February 20, 2025
"Really Great. Will probably never have State Farm again due to this office. Bunch of Bullies, and I'm a sales person. I know the difference. Was sent a letter that I would no longer be insured through State Farm because I used my roadside assistance 3 times. I canceled one of those times so only twice?! Due to needing a battery jump (because of the frigid cold weather) before I got a new battery. Must have signed somethibg that said that I would be dropped FOR A SERVICE I WAS PAYING FOR. Must have missed the fine print but I hope your laughing in your office with all the bullies. Good for you."
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
Danielle Serino
February 17, 2025
"Franklin and Lakeisha are great! Whenever I have needed to make changes to my policy they take care of it immediately and make you feel that you are more than just a number. I recently lost a sentimental and valuable gift given to me by my now deceased father. Not only did they make sure the claim was processed and handled in days...with no hassles...they seemed to genuinely care about the impact of the loss. If you want personalized service, they are the team to go to."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Victoria DeNeau
January 31, 2025
"Stephanie is courteous, efficient, exceptional, knowledgeable and professional. I totally recommend her for your insurance needs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Earlean Moore
January 28, 2025
"Stephanie you are the best!!!! I love how she takes her time to let you know about insurances. Whatever you want to know about insurance, ask Stephanie. Anyone looking for an agent. Call Stephanie . 😊😊😊"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Carolyn V Wood
January 28, 2025
"This agent is consistently professional and attentive. They are knowledgeable and willing to work with you always showing options for the best coverage and price. I had the pleasure of working with Stephanie. She is flexible running multiple quotes, responding to phone calls in a timely fashion, reassuring, always polite and ready to serve. I highly recommend this agent and his staff."
"Carolyn thank you for your 5 star review of my Franklin Myles State Farm Insurance Agency. it is extremely important that me and my team help our client with their insurance and financial needs. please send a friend, we would be happy to service them also. remember always , call in click in or walk in anytime you need us."
Lamikia LaRue
January 24, 2025
"Stephanie made getting LIFE INSURANCE The Thing to do!!!!!!! Thank you so much for making this process seamless!!!!! I’m telling Everyone!!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Eric Sheppard
January 22, 2025
"Worked with Stephanie and she definitely pointed me in the right direction. I got everything I asked for and more thanks to her knowledge. I appreciate everything and she is a pleasure to work with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tavares Taylor
January 21, 2025
"I work with Stephanie. She took good care of me. She need 10 stars."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Artoflending
January 10, 2025
"Worked with Lakeisha and she was very knowledgeable, polite and pleasant to speak with. Art"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
ThirdEyeSky
January 10, 2025
"Stephanie is amazing, she helped so much with explaining everything and made the call smooth and easy!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"