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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Eisler

November 27, 2024

5  out of  5
rating by Kevin Eisler
"Amazing service. Stephanie is the best!"
We responded:
"Kevin, thank you for your 5-star review of my State Farm Insurance Agency. My staff and I take pride in what we do and love providing excellent service to our clients. I am very happy that we exceeded your expectations, and we appreciate you entrusting the Franklin Myles State Farm Insurance Agency with your insurance and financial needs. Please refer a friend."
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Ronnell Hill

November 27, 2024

5  out of  5
rating by Ronnell Hill
"Getting a quote was fast and easy and I end up paying way less than what I expected. Stephanie was very friendly, professional, and knowledgeable. I'm glad I called there first. I highly recommend."
We responded:
"Ronnell, thank you for the 5-star review of my State Farm Agency, we Truly appreciate your business. "
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Dric Jackson

November 27, 2024

5  out of  5
rating by Dric Jackson
"It’s like you’re talking to family not an insurance agent. The whole staff are a pleasure to deal with. Hey Lakeisha! lol"
We responded:
"Dric, thank you for your 5-star review of my State Farm Insurance Agency, we truly appreciate your business."
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13x Josh

November 27, 2024

5  out of  5
rating by 13x Josh
"Stephanie gaiter is an amazing agent!"
We responded:
"Josh, thank you for your 5-star review of my State Farm Insurance Agency. we really appreciate your business and look forward to working with you again. "
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Shalamar Mays

November 22, 2024

5  out of  5
rating by Shalamar Mays
"I sincerely appreciate Stephanie Gaiter for following up with me. She’s very professional, knowledgeable, and efficient about her services and products. Most importantly she helped me save some money! Thank again!"
We responded:
"Shalamar, thank you for your generous review of my State Farm Agency. we truly appreciate your business. "
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Lori Lively

November 22, 2024

5  out of  5
rating by Lori Lively
"Keisha was extremely helpful. She answered all of my questions and was very knowledgeable. She took the time to thoroughly explain all of my options with each policy. Thank you Keisha for going above and beyond to assist me."
We responded:
"Lori thank you for your 5 star review of my agency. Stephanie is amazing, Stephanie along with Lakeisha, Erin, Isaiah and Julie take pride in helping our clients meet their insurance and financial goals. please call in click in or walk in just to say hi."
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sandra davis

November 21, 2024

5  out of  5
rating by sandra davis
"Keisha is always pleasant and very knowledgeable about services I need. She always responds in a very professional manner and I always look forward to her handling me and my family’s concerns. I recommend her to anyone I know that that needs a good insurance agent !"
We responded:
"Sandra thank you for your generous Review of my agency. We appreciate your continued support. "
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Thomas Buchter

November 20, 2024

5  out of  5
rating by Thomas Buchter
"Stephanie was extremely helpful reviewing our insurance coverage. Every few years we like to review our insurance coverage for our house and car insurance at our agent's office."
We responded:
"Thomas, that you for your Generous review of my State Farm Insurance Agency. we truly appreciate your business and look forward to working with you. "
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Joy 1015

November 18, 2024

5  out of  5
rating by Joy 1015
"I am so happy that God sent me your way Stephanie ❤️ 🙏 you really made my husband and I feel not just that you wanted our business but that you also wanted to help us I'll be back in because I need to get another one of your business cards because I've already gave mine to someone thank you 😊 so much Paulette Howard (Joy)"
We responded:
"Joy, thank you for your Generous review of my State Farm Insurance Agency. Stephanie and my team are excited to work with you and family. "
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Gloria Smith

November 14, 2024

5  out of  5
rating by Gloria Smith
"Stephanie V. Gaiter was very professional and informative. We added more life insurance at a comfortable rate for my budget."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ciara Pettit

November 14, 2024

5  out of  5
rating by Ciara Pettit
"Stephanie Gaiter was the one who helped me throughout the process. She helped me switch from a different insurance and now my bill is significantly lower! Highly recommend. :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kenny Greene

November 14, 2024

5  out of  5
rating by Kenny Greene
"Stephanie V. Gaiter is a great insurance agent. She is a great at communicating with her customers and informing them on all their options so i can make an informed and best decisions for my insurance needs. Thank you Stephanie for just being you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Larry Langman

November 13, 2024

5  out of  5
rating by Larry Langman
"I usually work with Stephanie Gaiter. She's always my go to person for all of my insurance needs.Highly recommend! You will be completely satisfied and well informed Thank you Stephanie!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Lewis

November 13, 2024

5  out of  5
rating by Linda Lewis
"Lakeisha was friendly knowledgeable and helped me understand some opportunities to lower my annual fee by going into drive shore program."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Emilia C

November 11, 2024

1  out of  5
rating by Emilia C
"My policies got transferred to this office without my consent upon my previous State Farm agent retiring. Since then, I've gotten spam called and texted numerous times by this office to try to upsell me on insurance I don't need. And when I try to call the office at a time that works for me, I have to sit through a 30-second recorded message and phone tree, only to be transferred to voicemail and not actually get to speak with a human. I've never filed a claim yet my car insurance premiums are double to triple what they are with other comparable quotes I've gotten. In the process of canceling my policies now."
We responded:
"Hello Emilia, I apologize that you did not have a good experience with my office. My office did change to a phone system that allows us to better route calls to the person who can assist you best, if a client calls during busy times of the day, we encourage them to leave a voice mail and my team, and I are quick to respond with a return call. As for premium increase that is at the descension of State Farm, the individual agent's office cannot change rates. lastly my office practice is to speak with clients about everything we office as an agent's office not to upsell be rather help fill in the gaps just in case. Emilia thank you for your feedback and I wish you well. "
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denise drish-garrett

November 7, 2024

5  out of  5
rating by denise drish-garrett
"Worked with Mrs Gaiter that was so wonderful patient and took care of our needs 5 star worker for sure"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tess C

November 4, 2024

5  out of  5
rating by Tess C
"Stephanie represents what a knowledgeable professional is. Hers should very well be the standard. Super friendly and explains everything with patience. Clearly understands the business and the business of genuinely taking care of clients! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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WENJING WANG

October 31, 2024

5  out of  5
rating by WENJING WANG
"Quick reply and very professional"
We responded:
"Wenjing thank you for your 5-star review we really appreciate your business. "
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nina

October 31, 2024

5  out of  5
rating by nina
"Stephanie was an amazing help , not only was she super helpful but very sweet to speak with . She helped me with life insurance for my child as well as new auto insurance which I am beyond happy about . I appreciate her taking the time and being patient with me as my phone was taking awhile to receive everything . I cant thank her enough."
We responded:
"Nina thank you for your 5-star review. Stephanie and my team strive to provide an amazing experience for our customers. Thank you for allowing my team to take care of you. "
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Debbie Rotondo

October 29, 2024

5  out of  5
rating by Debbie Rotondo
"I was with state farm. Sharon talked to me- she is amazing. Lowered my car insurance and lowered my home insurance by bundling them together. Thanks so much. I highly recommend them."
We responded:
"Debbie thank you for your 5-star review of my Agency. Sharon and my team strive to provide an excellent experience for our customers. Debbie thank you for allowing my State Farm office to provide insurance and financial needs. "
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Coral Taylor

October 28, 2024

3  out of  5
rating by Coral Taylor
"I have worked with Lakeisha numerous times and each time she has been courteous, professional, knowledgeable and extremely helpful. She is a joy to work with! I had to call the State Farm office today, I was met with a pleasant response to my request. I spoke with Lakeisha Myles and she made sure to handle my request promptly and accurately, thank you very much Ms. Myles. Always a pleasure."
We responded:
"Coral thank you for your generous 3-star review of my State Farm Insurance Agency. Lakeisha and my team take pride in providing exceptional customer service. "
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Raymond Wallace

October 25, 2024

5  out of  5
rating by Raymond Wallace
"Stephanie was very friendly and thorough. I really appreciate the knowledge and the way she explained everything. It was really nice to speak to someone that didn’t have an attitude. Much better policy."
We responded:
"Raymond thank you for your generous 5-star review of my State Farm Insurance Agency. Stephanie and my team take pride in providing exceptional customer service. "
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Daphine Willingham

October 22, 2024

5  out of  5
rating by Daphine Willingham
"Franklin is an amazing agent. He was incredibly gracious with his knowledge and helped me determine the best way forward. Thank you for being a champion for small business owners!"
We responded:
"Daphine thank you for your generous 5-star review of my State Farm Insurance Agency. My team and I take pride in providing exceptional customer service. "
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Rainese Williams

October 16, 2024

5  out of  5
rating by Rainese Williams
"I worked with Stephanie! She’s the best. Calm and patient and walked me through everything. I’m definitely going to recommend her!"
We responded:
"Rainese thank you for the generous 5-star review of my State Farm Agency, we appreciate you and thank you for allowing us to service you. "
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Cathelene Blackwell

October 16, 2024

5  out of  5
rating by Cathelene Blackwell
"My representative Lakisha at State Farm is absolutely awesome when I call she always answered back. She gives me good advice and take the time with me even when I text her after hours she tells me that’s OK. and get back with me the very next day, Lakisha personality comes through our phone conversation. She’s a delight to Talk to Latisha is truly a asset to State Farm"
We responded:
"Cathelene thank you for your generous 5-star review of my state farm agency. we appreciate your business. "